Booking Conditions All bookings are made and accepted subject to the terms set out in these conditions. I BOOKING 1. We reserve the right to decline any booking. 2. We are under no obligation to furnish documents to you until full payment for the booking is received. 3. A signed booking form plus a non-refundable deposit of 25% of the holiday cost is required when booking. 4.1. The full cost of a booking shall be paid so as to be received by us no later than 6 weeks prior to the commencement date of the holiday. Please note that you will not receive a reminder that final payment is due. You should post your payment at least 8 weeks before commencement date to allow cheques to clear. 4.2. If the balance is not received by the date specified we shall be entitled to treat the booking as having been cancelled by you. 5.1. Any person or other representative who makes a booking in accordance with 3 above and in whose name the booking is invoiced even though acting on behalf of other persons named on the booking form that person is primarily responsible to us for all payments in respect of the booking. 5.2. It is a condition of booking that you are personally responsible for ensuring that you are adequately insured for all aspects of the holiday other than those for which we are liable in accordance with Condition VII. 6.1. In the event of cancellation - whether as a result of your express written cancellation or by virtue of 4.2. above - a cancellation fee shall become payable. 6.2. The cancellation fee shall be calculated in the following way:- NOTIFICATION OF CANCELLATION AMOUNT PAYABLE More than 40 days before commencement date of holiday Deposit 30 - 39 days before commencement date of holiday 70% of total price 15 - 29 days before commencement date of holiday 90% of total price Less than 14 days before commencement date of holiday 100% of total price 7. Late booking within 6 weeks of commencement date may be accepted upon payment of an extra administration cost. In such circumstances the full value of the holiday, shall become payable at the moment the booking is accepted. A late booking is only accepted when you confirm the booking to us by letter or fax. If you subsequently cancel your booking, the cancellation fee as outlined in 6 above will become payable. ACCOMMODATION BOOKING SERVICE 1.1 The Firm does not own or manage those hotels guest houses or bed & breakfast establishments which are used in it's accommodation booking service. 1.2 The premises chosen for Customers have been inspected by the Firm and on that basis are considered to possess suitable facilities for them. 2. If, after accommodation has been arranged, the Customer or his representative wishes to change his date of departure or alter the arrangement already made, such fee as may be properly demanded by the establishment booked will be charged to the customer. 8. All payments to us are to be made in euros, traveller's cheques or bankers drafts. Payment may also be made by electronic transfer to our bank account. We regret that Eurocheques are not acceptable. II. FAILURE TO MAKE USE OF OUR SERVICES No refund or compensation shall be made by us to you for any part of our service not made use of by you once your holiday has commenced, unless your failure to do so is the result of negligence, neglect or other wrong doing on our part. III. CONDUCT We reserve the right to ask you to discontinue your holiday if your behaviour causes persistent concern or nuisance to other customers or is otherwise incompatible with other customers use of our services. We must remain the sole judge of this condition. 3 CUSTOMERS USING THE DOOR TO DOOR BAGGAGE SERVICE For customers NOT on an accommodation package, ie. booking their own accommodation . Where the door to door service is being used customers must ensure that the proprietors of the B & B are available to receive baggage. In the event of there being no one to receive the baggage personally then the baggage will be left at a convenient pick up point for your own collection later in the day. It is also the responsibility of the customer to ensure that provisions are made the following morning for us to be able to collect the baggage. CONTRACT JURISDICTION: Your contract made under this agreement is subject to Portugues Law & Jurisdiction. We make every effort to ensure that proper arrangements have been made for all services and that other suppliers of any services (including accommodation providers) are efficient & reputable. However we do not have direct control over the provision of such services by those suppliers / accommodation providers and so cannot accept liability for any loss arising from actions or omissions of such suppliers / accommodation providers who are not our servants or agents.